Hours are Posted on the Door!
To the lady who started knocking on the door with her keys a full 5 minutes before we opened: you're an idiot who can't tell time. I don't care if you have to be somewhere. I have things to do before we open or otherwise I'll never get them done. (The same reason we don't answer the phone before we're officially open. We could answer the phone 24 hours a day. It's not like we're open different hours than most other stores in the area.) You're not more important than the other customers waiting, and no matter how long or hard you bang on the door, I'm not opening it for you until the appointed hour comes. And if you damage my door I WILL call the police and you're paying for it!
The funny thing is, after all of that knocking (and subsequent complaining after you came inside) you spent a good 10~15 minutes browsing. What happened to the hurry you were in? Oh yeah, the hurry returned when it was time to pay for your items. The cashier couldn't do anything to please you. Customers like you can mess up our attitudes for the whole day.
1 comment:
This is unbelievable. If you think customers are "idiots" then you are in the wrong business, as in, you shouldn't be in retail at all. You know what happens at my shop when customers come early, or after we've closed, or while we're still setting up, etc. etc. ? We let them in, immediately, and serve them, happily. Why? Because they're a customer! I'm glad you feel confident enough in your business that you don't need customers. You obviously have no regard for them. A customer that is eager to get into your store...that is a great thing! And you view it as nothing but an inconvenience. Customers like that do nothing at all to mess up your attitudes - your attitudes were already woefully messed up to begin with.
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