Moods

I let other people's moods affect me way too much. One of the other managers is up and down and all around all day long. One minute she can be bright and cherry and the next down in the dumps and saying life sucks. Refusing to be dragged along on her rollercoaster of emotions, I'm learning to be more independent of my surroundings. Today she was EXTREMELY moody so I just stayed away from her for most of the day. When I left I was just as cheery as when I'd arrived at work.

The manager messed up on our mystery shopper evaluation. It wasn't a bad one, but it wasn't good, either. Between her and the other employees on the report, they left out a few key parts of our service. She felt really bad and kept apologizing. It's cool, just do better next time. Yes it'll affect my pay slightly next month, but we all mess up. Thousands of customers a month—you can't do everything right with all of them. I tried to cheer her up, but she was still disappointed in herself.