A Waste of Time
First phone call of the day:
"Do you carry product X?"
Yes.
"How much is it?"
Price range.
"Who makes it?"
Company ABC.
"Oh, because I tried doing an internet search and I couldn't find product X. I live 10 miles away and didn't want to drive all the way to your store......" At that point I stopped listening. That's great! The person's so lazy/stupid that they can't do a proper internet search, so instead they call and pretend to be a potential customer just to get info so they can turn around and buy the product online?! What a waste of my time!
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