What do you want?

I called Friendly to ask about a product that we're currently out of. In the course of our conversation the possible employee transfer came up. Again. She said that the regional manager was going to talk with my SM about it. I told her that she might want to talk with the SM herself. She really didn't want to, not knowing the SM or anything, but she called back later and they discussed it. The SM repeated what I said….it's OK if Friendly takes the employee, but not right away. After their conversation the SM asked me if I had told Friendly to talk to her. Well……….yeah, so? The SM was even MORE upset. Mostly with Friendly, but I think a little with me, too. Sometimes I just can't figure her out.