Impatient Customers
LAG screwed up. She closed the store by herself for the first time, but she obviously wasn't ready. Not only did she not close her cash register correctly, but she also did not close the credit card machines.....AT ALL. She's semi-management and can't handle a single cash register?! And the credits--managers get in trouble if it's not done EVERY day, WITHOUT FAIL. Semi-managers don't get in trouble, not really. Does she care that she screwed up? No. Does she apologize for making the managers look bad and costing us money? No.
And customers......it's been so busy lately and they're so impatient. If all the sales employees are busy, they'll come to the cashiers to ask where something is or for help getting a heavy item. The cashiers can't do anything! They have to stay at their posts to take care of you AFTER you collect the stuff you're going to buy. If you want to be shown to a specific item, you'll have to WAIT until someone is available to help you! Don't complain about the cashier "refusing to help" you! They'll be glad to help you....AFTER you get your stuff. Further, by taking me away from what I was doing so that you could complain, you in essence made the wait longer for everyone.
Only 24 shopping days left....can I survive?
1 comment:
Not sure how you do it! I was in the music store biz for a while - we closed at the end of the year. All people could do was yell at us for how long they waited in line to buy CDs at BELOW cost! Never mind that we were all out of a job after the holidays. Merry effin' Christmas, Mr. Customer!
Good luck!
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