STUFF continues. For now, stories I've been saving up:
I was called to the front to process an exchange. The woman acted REALLY suspicious. She had no receipt and had already gathered the things she wanted to exchange for the item. She had figured it out nearly to the penny, already knowing that we don't give money back without a receipt, but also determined that she wasn't paying anything. At first she owed me a couple of dollars so she had me take off an item and then add another of her smaller items on until she ended up owing me 5 cents.
The item she "returned" was a bulky item with a medium-sized price. The cashier couldn't remember if the woman entered the store with the item or not. Usually I have people leave returns in the front and only THEN go and gather what they want instead. It would have been very easy for the woman to pick up the "return" as she was gathering the things she was "exchanging" it for. That cashier MUST pay better attention to the doors!!