LAG forgets how to work

Even though she hasn't been in charge yet, Loud Attitude Girl is becoming overly confident and is getting less and less done each shift. Just because you're part of management now DOES NOT MEAN that you can STAND AROUND AND DO NOTHING while telling everyone else what needs to be done. Yes, you must direct your employees to the tasks that need doing. Yes, you must supervise your employees to make sure they're doing the tasks correctly and not goofing off. Yes, there is paperwork for you to do. But you must also work!

As I've been learning to manage, I've learned that the best way to lead is BY EXAMPLE. I started off as a tyrant and no one liked me much so they did tasks to the minimum standard required only after a lot of threats from me. Now that I'm more comfortable in the role of manager I've backed off and allow my employees some choice in what tasks they do and how they choose to do them. They'd better stay busy, sure, but there's more freedom.

By working alongside of them I show them the proper way to do things and let them get to know me. They see the high standard that I hold myself to and the pride I take in a well-run store and well-trained employees. They know that I'm proud of them and the way they work and the things they do. They do high quality work and do the routine tasks without reminders because they want to please me, not because they're scared of me or worried about keeping their job.

No one likes to be bossed around. Until LAG learns this, she won't be a very effective manager. I realize that she has to learn this lesson for herself. HOWEVER, when the other junior manager got promoted I lost several good employees because they couldn't put up with the BS. I don't want that to happen again, and I don't want the store to go downhill, either.